Customer Onboarding Advisor (Entry-level)
Hey you! Yes you! Would you like an entry-level Customer Onboarding role?
Great entry-level salary of £24,000 - £26,000
Remote role with option to work in Manchester or Leeds offices
Use your friendly disposition & customer service experience to onboard applicants
Friendly? Excellent communicator? Team player? That’s you, right?
If you’d like to work in a fully inclusive team that puts people first then this is the perfect entry-level role for you. You will definitely never be just another number in this team! Your passion for ensuring a positive customer experience is exactly what we’ve been searching for. Not to mention, your interest in technology or education too. Your fantastic spoken and written communication skills will enable you to provide applicants who want to study with us smooth onboarding and support them along the way. And you will see the process from start to finish, which means you get to be the one to say ‘Congratulations!’.
Your 4.5 day working week will be spent with the Onboarding Manager and the rest of the Onboarding Team, which sits within the Technical Department, so despite working remotely you will still be very much immersed in the team spirit. Your motivation will come in handy for this fully remote role, although the Manchester and Leeds head offices are always available to you if you fancy a day in the office. And there are Manchester-based meetings every 3 months too. This is a company that champions people, offers shared parental leave as well as parental leave policies exceeding the statutory minimum, flexible working and health insurance.
No degree required and full training will be provided. Every applicant will receive a response and you don’t even need to submit a CV. So if you are a friendly and positive person, apply today!
Equal opportunity employer
DigitalGrads is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, and regularly review our internal recruitment practises.
Job details
Salary: £24,000 to £26,000 per year
Location: Remote, work from anywhere in the UK
Working hours: Monday to Friday 36 hour week over 4.5 days
Contract: Permanent
Role: Assistant
Start date: 01/11/2022
How our hiring process works
The hiring process is expected to last around 6 weeks - between a job opening for applications and someone being offered the job.
Week 1
You apply and perfect your profile. We'll be in touch within 3 working days.
Week 2
Tasks are sent out to candidates that pass the initial screening.
Week 3
The employer reviews the tasks and decides which candidates to interview.
Week 4
First interviews take place.
Week 5
Second interviews take place.
Week 6
The top candidate is chosen and a job offer is made.
Communication and feedback
- We won't leave you hanging. We'll update you about your progress throughout the hiring process.
- No ghosting! If you're unsuccessful in your application, we'll let you know as soon as we can.
- Feedback: If you submit a task or participate in an interview, we'll do our best to ensure that the employer gives you feedback to improve for next time.
Equal opportunities
DigitalGrads is committed to being an equal opportunity recruiter. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, and regularly review our recruitment practises.