Junior Partner Success Executive (Graduate)
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Junior Partner Success Executive
Graduate role at an exciting international Adtech company
Provide excellent customer service and support to clients, liaise with the development team
Great starting salary of £24,000 - £28,000 plus generous holiday allowance, weekly team lunches and health and dental insurance
Do you want to use your excellent communication skills to make clients happy? Have you considered a job in customer success?
We’re looking for a detail-oriented entry-level candidate with a knack for building relationships for our new Partner Success Executive role!
If you have strong attention to detail and customer service/marketing experience this could be the role that kick-starts your customer success career.
Junior Partner Success Executive role overview:
You’ll help to onboard new clients and work with the development team to assist customers' software requirements. You’ll use your excellent communication skills to support customers with troubleshooting technical issues.
You’ll report to the Senior Partner Success Manager, ensuring the efficient handling of client requests regarding the company product.
Junior Partner Success Executive responsibilities:
🚀 Make clients into happy returning customers
❤️ Provide technical support and conduct client health checks
✍️ Manage client meetings, gather feedback and action their requests
🧑💻 Handle client account management administration
Junior Partner Success Executive must-haves:
High level of accuracy and attention to detail is required
Proven track record of working in a customer-facing / marketing role
Excellent communication (written and oral) and strong interpersonal skills
Proactive approach to work
Junior Partner Success Executive benefits:
Starting salary of £24,000 - £28,000
Generous holiday allowance, plus the ability to request additional time off
Weekly team lunches and global company updates
Pension scheme, health and dental insurance
Sound good? If you’ve got the communication skills to build excellent client relationships, we want to hear from you! Apply to our Junior Partner Success Executive role to kick-start your exciting career in customer success today!
Equal opportunity employer
DigitalGrads is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, and regularly review our internal recruitment practises.
Apply for this role
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Salary: £24,000 to £28,000 per year
Location: London, England
Working hours: Monday to Friday 9am-6pm
Start date: 15/06/2022
How our hiring process works
The hiring process is expected to last around 6 weeks - between a job opening for applications and someone being offered the job.
You apply and perfect your profile. We'll be in touch within 3 working days.
Tasks are sent out to candidates that pass the initial screening.
The employer reviews the tasks and decides which candidates to interview.
First interviews take place.
Second interviews take place.
The top candidate is chosen and a job offer is made.
Communication and feedback
- We won't leave you hanging. We'll update you about your progress throughout the hiring process.
- No ghosting! If you're unsuccessful in your application, we'll let you know as soon as we can.
- Feedback: If you submit a task or participate in an interview, we'll do our best to ensure that the employer gives you feedback to improve for next time.
DigitalGrads is committed to being an equal opportunity recruiter. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, and regularly review our recruitment practises.