Photo of J. H.

Business Development Exec

An MA Geography and History graduate with a PGCert in Digital Marketing from Robert Gordon University. James is currently working as a Communications Intern, and has extensive customer service experience where he gained valuable written and verbal skills, organisational skills, and a good working knowledge of Microsoft Office software.

DigitalGrads Academy Training Scores

The history of search

100%

Understanding the tech industry

100%

Numeracy Test

92%

Understanding Businesss Development

100%

Email marketing at work

100%

What is search?

90%

What is SEO and the Google Algorithm?

100%

A background to video marketing

67%

Understanding sales strategy for a tech company

83%

The anatomy of a search page

80%

Understanding the SaaS/Tech sales process

91%

How to set up your first email campaign

100%

What is email marketing?

100%

The history of email marketing

100%

How to plan an email marketing campaign?

80%

Business etiquette and professionalism

90%

How to set up your first SEO campaign

100%

The 7 most common types of email explained

100%

How to interview and work remotely

80%

Understanding the core principles of customer success

80%

Understanding customer success metrics (LTV, MRR, ARPU and churn)

75%

Understanding the skills, core competencies and tech used in Customer Success

90%

The nuts and bolts of PPC

80%

How to set up your first PPC campaign

100%

A look at the core video marketing channels

50%

Script writing and influencing your audience

80%

How to shoot a marketing video in different scenarios

80%

How to film a professional looking video using non-professional equipment

80%

Easy editing

80%

Verbal reasoning test

77%

Understanding the key metrics, data and analytics

80%

The short (ish) history of social media

75%

What is social media marketing anyway?

80%

The 4 benefits of using social media marketing

100%

Social media channel comparison

71%

The different types of social media campaigns

75%

How to communicate on social media

75%

How to run your campaign on Twitter

80%

A step-by-step guide to running your first campaign on Twitter

90%

How to measure and monitor your social media activity

40%

How to create an organic traffic campaign on Facebook

80%

How to use Facebook for business

100%

Tracking your social media activity

100%

Different types of websites and web platforms

80%

What to think about when planning a website/web page

75%

Key features of landing pages

60%

The fundamentals of using Wordpress

75%

Software development languages and frameworks

67%

Agile development & Lean Methodology

78%

Understanding Dev Ops

57%

At a glance

Average test score: 83%

Experience: Customer Service

Looking for work in: Bournemouth, Remote, Southampton, Will Relocate - UK and Abroad

Available: Immediately for permanent employment

Salary expectation: £21,000 - £23,000

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Far better than any recruiter experience we've had in the past."

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General Manager, Reload

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Co-founder, Workshop