A 2020 MSc Digital Marketing graduate with experience in multiple customer service roles and an undergraduate degree in business.
DigitalGrads Academy Training Scores
Verbal reasoning test
Business etiquette and professionalism
Different types of websites and web platforms
What to think about when planning a website/web page
Key features of landing pages
The fundamentals of using Wordpress
Understanding the core principles of customer success
Understanding customer success metrics (LTV, MRR, ARPU and churn)
Understanding the skills, core competencies and tech used in Customer Success
The short (ish) history of social media
What is social media marketing anyway?
The 4 benefits of using social media marketing
Social media channel comparison
The different types of social media campaigns
How to communicate on social media
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