A 2019 BA French and Italian graduate with a variety of customer-facing experience including from working as an ambassador for her university, multiple positions at her Student's Union and providing customer service for an insurance company. She has also been an avid volunteer and prides herself on her can-do attitude.
DigitalGrads Academy Training Scores
Understanding Businesss Development
Understanding sales strategy for a tech company
The short (ish) history of social media
What is social media marketing anyway?
The 4 benefits of using social media marketing
Social media channel comparison
The different types of social media campaigns
How to communicate on social media
How to run your campaign on Twitter
How to measure and monitor your social media activity
A step-by-step guide to running your first campaign on Twitter
How to create an organic traffic campaign on Facebook
How to use Facebook for business
Tracking your social media activity
Understanding the core principles of customer success
Understanding customer success metrics (LTV, MRR, ARPU and churn)
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